Legal
Privacy Policy
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1. Introduction
Welcome to Kairo ("Kairo", "we", "our", or "us").
Kairo is an AI-powered infrastructure automation platform that assists users with deployments, server management, monitoring, infrastructure operations, troubleshooting, verification, and related engineering workflows.
This Privacy Policy explains how we collect, use, disclose, and protect information when you access our website, services, applications, APIs, or Kairo Agent software.
By using Kairo, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Account Information
We may collect:
- Name
- Email address
- Company name
- Billing information
- Authentication credentials
- Account preferences
Infrastructure Information
When using Kairo Agent or infrastructure management features, we may collect:
- Server hostname
- Operating system information
- System architecture
- CPU usage
- Memory usage
- Disk usage
- Network information
- Agent status
- Deployment status
- Infrastructure metadata
Deployment Information
We may collect:
- Deployment configurations
- Deployment history
- Deployment logs
- Verification results
- Repair attempts
- Objective execution history
- Monitoring data
Usage Information
We may collect:
- User interactions
- Platform usage analytics
- Feature usage statistics
- Error reports
- Performance metrics
3. AI and Knowledge Systems
Kairo uses artificial intelligence and knowledge retrieval systems to improve infrastructure automation capabilities.
We may store:
- Error classifications
- Infrastructure issue summaries
- Repair strategies
- Verification outcomes
- Operational patterns
Kairo does not intentionally store customer secrets, passwords, API keys, environment variables, source code, or confidential business data within shared learning systems.
Knowledge retention is limited to operational and technical information necessary to improve platform functionality.
4. Third-Party Services
Kairo may use third-party providers including:
- OpenAI
- OpenRouter
- AWS
- GitHub
- Cloudflare
- Payment processors
- Monitoring providers
- Hosting providers
Information may be processed by these providers as required to deliver services.
5. How We Use Information
We use collected information to:
- Provide platform functionality
- Execute deployments
- Operate AI systems
- Improve infrastructure automation
- Monitor service health
- Prevent fraud and abuse
- Provide customer support
- Comply with legal obligations
6. Data Security
We implement reasonable technical and organizational safeguards to protect information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain operational records
- Meet legal obligations
- Improve platform performance
8. Your Rights
Subject to applicable law, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Export of account data
Requests may be submitted through support channels.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Continued use of Kairo after updates constitutes acceptance of the revised policy.
10. Contact
For privacy-related inquiries, contact [email protected].